FAQ's

General

Q. Why should I buy from Pizza Bags Australia Online?

 

A. Pizza Bags Australia stocks a large range of products at unbeatable discounts. We also offer hassle-free shipping on all products. We've made it easier than ever to buy online. Simply select the product you want, enter the quantity and checkout! It's as simple as that. 

Q. What sets Pizza Bags Australia Online apart from other companies? 

A. We strive to find and bring you the best deals on the biggest range of pizza bags and accessories in Australia. Our website is constantly being updated with new products so keep checking back every now and then. We've collaborated with industry leading experts to give you a seamless and hassle-free experience at the best price possible. 

Q. I don't want to pay for delivery. Can I come and pick my order up? 

A. Certainly! Upon checkout, simply select pick up from warehouse option. You will be notified when your order is ready for pick up. 

 

Delivery

Q. Is delivery included in the product price?

A. No. Delivery time and cost depends on your location and is calculated separately. 

 

Q. What are your standard delivery times?

A. All orders will be delivered during standard trading hours, Monday-Friday, 9 am-5:30pm  

Q. Can I request for delivery after hours or on weekends?

A. No. 

Q. Can you give me an exact time as to when my delivery will arrive? 

A. Since we work with third-party freight partners, it's impossible for us to guarantee the exact delivery time. 

Q. When will my product be dispatched? 

A. While we endeavour to dispatch orders within 2 working days, some products may have to be sourced from our suppliers which can lead to delays. You will be notified by email when your order has been dispatched. 

 

Payments

Q. Are payments made on your website secure?

A. We use state of the art encryption systems and have partnered with industry leaders in Payment Security. Our website uses Stripe and PayPal payment gateways that offer world-class security. To be certain, look for the "lock" symbol next to the address bar in your browser to be certain that your information is being handled securely. 

Q. Do you offer payment upon delivery?

A. No. Currently, all goods and freight must be paid for fully before your order will be dispatched.

Products

Q. How do i take care of my black steel pizza trays?

A. We suggest using this form here

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